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世间事均为十五到六

 
 
 

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世间于吾均为十五到六,在这个十五到六的世界里,人人均是十五到六的走一遭。

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8D报告  

2008-05-05 18:08:53|  分类: 默认分类 |  标签: |举报 |字号 订阅

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Rejection Report No.       

零件拒收报告编号(填入相关质量问题反馈单编号):

Issued by FORD plant       

问题发生地点(FORD 哪个工厂)

Date      

报告开始日期

Supplier供应商

     

Part Number零件名称

     

Site Code供应商工厂编号

     

Part Name零件图号

     

Contact Name联系人姓名

     

FORD Issuer发布者

     

Replaces 8D Report dated报告更新日期

     

 Quantity rejected by FORDFORD 拒收零件数量

     

Non-conforming quantity after inspection by supl.供应商复查后发现的不合格零件数量

     

 

Team小组成员

Step 1

步骤1

 

24     hours

24 小时

 

Name姓名

Function职责

Phone电话

Name姓名

Function职责

Phone电话

 

     

     

     

     

     

     

 

     

     

     

     

     

     

 

     

     

     

     

     

     

 

Problem description 问题描述

     

Containment action – to continue deliveries

临时抑制措施对于后续发货产品

Actions措施内容:

Parts in stock affected(库存零件是否受影响)?

In-process parts affected(加工过程零件是否受影响)?

Shipped parts affected(发运过程中的零件是否受影响)?

Yes   No  

Yes   No

Yes   No

Sorted(挑选)   Re-worked(返工)  

Sorted (挑选)  Re-worked(返工)  

Sorted(挑选)   Re-worked(返工)  

How many parts were checked(复查了多少零件)?      

How many defected parts were found(检查发现了多少问题零件)?      

Containment action – to continue production(临时抑制措施对于后续加工产品

     

Planned date计划日期

     

Achieved date完成日期

     

Root cause - why did the problem occur(根本原因分析为什么问题会发生)?

     

Step 2

步骤2

Root cause - why was it not detected(根本原因分析为什么问题之前没有被发现)?

     

Planned date计划日期

     

Achieved date完成日期

     

 

Permanent corrective action – prevent re-occurrence (永久性纠正措施预防再发生)

     

Step 3

步骤3

14 days

14

Permanent corrective action – prevent non-detection(永久性纠正措施预防问题发生时不能被识别)

     

Planned date计划日期

     

Is it applicable on(以下是否适用):

Achieved date完成日期

     

 

Other parts   Yes  No

类似其他零件

Other processes    Yes  No

类似其他过程

Other sites   Yes  No

其他场所

Are they addressed Yes  No

其他适用的零件、过程、场所 相关人员都得到了这个信息并采取措施了吗?

Validation - how is the permanent corrective action validated and what was the result?确认永久性措施的有效性如何?导致怎样的结果?

     

Step 4

步骤4

Preventive action 预防性措施:

     

Reviewed documents(标准化、纳入文件):

FMEA  Yes   No

Control plan 控制计划 Yes   No

Flow Chart流程图  Yes   No

Planned date

计划日期

     

Recognizing team efforts小组祝贺

     

Achieved date

完成日期

     

 

 


Instructions说明

 


 Step 1   (response within 24 hours)

步骤1  (24小时内做出反应)

Team 小组

Nominate team members for a cross functional team who got the task to solve the problem. Define a team member as single point of contact to FORD.

Problem description

The description provides the starting point for solving the problem. A problem is in most cases a non-conformance issue. You need to have “correct” problem description to identify causes. You need to use terms that are understood by all. In case of a severe problem or if it's requested by FORD a problem definition tool should be used.

Containment action – to continue deliveries

The actions needed to clear the material in the supply chain to FORD. The actions enable the supplier to continue deliveries.

Containment action – to continue production

Define and implement those intermediate actions that will protect FORD from the problem until permanent corrective actions are implemented. The actions must enable FORD to continue production.

 Step 2

Root cause

There are always two root causes to a problem, -why did the problem occur, and - why was it not detected. The root cause analyzes must answering those two questions.

Use specific problem solving tools to determine the root cause, for example cause-effect diagram and matrix or 5 WHYS. Attach results to the 8D report.

If problems caused by a supplier part had been passed through to the final customer (field concern) methods, tools and reporting formats directed by the customer must be applied. A supplier representative will become part of the 8D team at FORD.

Root cause - why did the problem occur?

Answer the question - why did the problem occur?

Root cause - why was it not detected?

Answer the question - why was the problem not detected?

 Step 3   (response within 14 days)

Permanent corrective action – prevent re-occurrence

Define and implement the permanent corrective actions needed to prevent re-occurrence. Describe what changes been made.

Permanent corrective action – prevent non-detection

Define and implement the permanent corrective actions needed to prevent a non-detection issue. Describe what changes been made.

 Step 4

Validation

Choose on-going controls to insure the root cause is eliminated. Make sure that chosen controls are able to detect the problem. Monitor the long-term effects and implement additional controls as necessary.

Describe what are being done and the result.

Preventive action

Modify specifications, update training, review work flow, improved practices and procedures to prevent recurrence of this and all similar problems in future.

An occurred non-conformance will always result in a review of documents like FMEA, control plan and flowchart. If they remain unchanged this should be noted in the log book, referring to the 8D number.

Across-the-board implementation

Judge and answer if the permanent corrective actions and preventive actions are applicable on other parts, other processes or other organisations/locations, if that’s the case –have they been addressed?

Recognizing team efforts

Recognize the collective efforts of your team. Share your knowledge and learning (Lessons Learnt).


The Four 8D Steps – Overview   48D—总结

1

2

3

4

5

6

7

8

Establish the team

成立小组

Describe the problem

问题描述

Implement interim containment actions

制定临时抑制措施

Analyse and find the

Root Cause

分析和找到根本原因

Define and Implement permanent corrective actions

确认和实施永久性措施

Validate the effectiveness

永久性措施有效性的验证

Identify and implement preventive actions

预防再发生

Recognize team efforts

小组祝贺

 

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